Contact information

Contact Us

If you have any questions regarding our shoe collections, sizing recommendations, your order status, shipping, or returns, please do not hesitate to reach out to our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Chic Stride
Website: chicstride.store
Email: support@chicstride.store
Phone: +61 435 100 202
Business Address: 14 Beverley Street, Yarraville, Victoria 3013, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send any returned footwear to this address without obtaining an authorized return warehouse address from our support team first.